This is our payment, refund and cancellation policy and by hiring JustCuteSITE for any service, you are bound by this agreement and you agree to abide by our policies.
Payments – one-time and installments
JustCuteSITE operates as a web design and digital marketing agency with remote team members across the U.S. We expect clients to understand and respect our policies. Our goal is to bring the highest value per dollar spent by our clients, and in order to help us in that pursuit, we need to cover expenses and fuel our operations. Therefore, we require payments to be made on-time with respect to the services offered to our clients.
We understand that sometimes “life happens” and you may need to pay in installment for our services to you. In view of this, we have created a variety of plans to choose from as a courtesy to the client. However, if you are on a payment plan, all digital assets created by JustCuteSITE including graphics, content, and codes, will remain the property of JustCuteSITE until you pay off.
No Refund Policy
Web design and development projects require extensive resources, consumes our time and incurs internal expenses. Therefore, once a payment or deposit is made, it is non-refundable. If a project gets cancelled, delayed or postponed by the CLIENT, then all monies paid will be retained by JustCuteSITE and if applicable, an additional cost will be charged to the CLIENT for all work completed beyond what was already paid for. No exceptions.
If we receive a chargeback or payment dispute from a credit card company or bank, your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to us by the credit card processor), plus any outstanding balances accrued as a result of the chargeback must be paid in full before service is restored, files delivered, or any further work is done. Please contact us to address any billing issues.
Requesting a chargeback or opening a dispute for a valid charge from us is inappropriate and is never a legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment. JustCuteSITE reserves the right to disable and/or terminate a user’s account if a user is found in violation of the terms. Accounts terminated due to policy violations will not be refunded.